IT & Service Delivery Engineer

Based at Trakm8's head office in Coleshill, the IT & Service Delivery Engineer is responsible for the availability, performance, security and resilience of Trakm8's telematics and optimisation platforms and of the corporate IT services. The role spans a mixed environment of corporate office, on-premises data centres and AWS. Customer platforms process data in real time, alongside the standard business IT services used by employees. Reliable delivery of both is critical., Service Availability & Incident Management

• Monitor the health, capacity and performance of the telematics and optimisation platforms, corporate IT services and supporting infrastructure, taking action to maintain agreed levels of