IT Service Delivery Lead – Hybrid (Dungannon)

MCS Group is seeking an IT Service Delivery Manager in Dungannon to lead a small internal IT support team, drive service performance and ensure incidents are resolved efficiently.

The role blends leadership with hands-on technical work and requires experience managing IT services, a strong MS 365/AD stack, and security/compliance knowledge. Hybrid work with four days on-site weekly and one home-working day.