IT Service Delivery Lead – Secure, Efficient IT Support

Alternative Heat Ltd. is seeking an IT Service Delivery Manager to lead the IT support function at the Head Office, ensuring reliable services and customer-focused support.

You will develop the IT support team, drive service improvements, and work with suppliers to align services with business needs.

The role covers governance, cyber security, data protection, business continuity and disaster recovery, with hours Mon-Thu 8am-5pm and Fri 8am-3pm.