IT Service & Delivery Leader (Hybrid) - Cloud & Automation

Butterfly Network is seeking an IT Service & Delivery Manager to own the day-to-day technology experience for employees and lead the IT Service & Delivery Team. You will oversee the helpdesk, device lifecycle, and administration of the core SaaS portfolio, including identity and license management.

You will manage vendor relationships, define SLAs, and drive security/compliance with the CISO. The role requires 7–10 years in IT leadership, experience with cloud-first architectures, and strong