IT & Software

IT Service Delivery Manager – Education Network

Ark

London · England · United Kingdom

Ark is seeking a Service Delivery Manager to lead IT service governance and continual improvement for a portfolio of Ark schools. The role reports to the Head of IT Services and is a permanent, full-time position across multiple Ark sites.

You will develop Cluster IT Managers, govern supplier performance, oversee SLAs and KPIs, and ensure strategic technology initiatives transition into sustainable live service, delivering a trusted IT experience for schools.

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Reference: WJ-766_22832392

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