IT & Software

IT Service Desk Analyst — Library Tech & Support

Q9 Networks Inc.

Nanaimo · Regional District Of Nanaimo · Canada

Vancouver Island Regional Library (VIRL) is seeking a Service Desk Analyst for the Nanaimo North branch to serve as the first point of contact for staff IT issues and ensure timely resolution of requests. Under IT Operations Manager guidance, you will support hardware, software, mobile devices, and network connectivity, while delivering strong customer service and maintaining confidentiality.

This CUPE unionized role offers a collaborative, inclusive environment across Vancouver Island with

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Reference: WJ-291_11839760

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