IT & Software

IT Service Desk Manager — Hybrid Leader, IT Support

Business Stream

City Of Edinburgh · Scotland · United Kingdom

Business Stream is seeking an IT Service Desk Manager to lead a small IT Support Analyst team. You will manage incidents, requests and production support while staying hands-on with daily technical tasks.

You will ensure service levels for key systems like Microsoft 365 and Dynamics 365 and collaborate with stakeholders and partners to drive reliability. You will use Halo ITSM and insights to streamline processes, improve service delivery and create a positive colleague experience across the

#J-18808-Ljbffr

Reference: WJ-766_21905547

Apply now

Continue on the employer's official application - the same link they use for every candidate.

More jobs

This role is listed on GigBlows for discovery and search. Hiring decisions and applications are handled by the employer or their chosen application system.