IT Service Desk Specialist – Front‑Line Support

IMP Solutions, based in Halifax, is seeking a motivated Service Desk Associate to join our Managed Services team. You will serve as the front line of IT support, providing timely assistance to end users and ensuring high-quality service delivery.

You will troubleshoot hardware, software and network issues, document resolutions, and collaborate with Tier 2 support and vendors as needed. Our team values integrity and professional development while delivering customer-centered solutions.