IT Service Desk Specialist - Windows, AD & Intune Expert

BTL IT Solutions Ltd. is a Bristol-based IT services provider supporting a bluechip FTSE 100 aerospace customer. The role sits on-site at Western Approach, Severn Beach, Bristol, and is part of a UK-wide virtual team.

You will triage and resolve first-line tickets, then provide second-line support for Windows 10, Office, and Teams while administering Entra ID/AD and Intune. Experience with SCCM, remote tools (RDP, Dameware), Mimecast, VOIP, and desktop deployment is required, along with a