IT Service Management Lead – Governance & CSI

Element Six (E6) is seeking an IM ServiceManager to improve IT services governance, maturity and delivery across global operations. This role collaborates with service providers, technical teams and business stakeholders to drive performance, compliance and continual service improvement while balancing day-to-day service activity.

You will lead problem management, root cause analysis and governance initiatives, ensuring effective ownership, support arrangements and measurable outcomes across the