IT Service Manager / IT Operational Delivery Project Manager - Energy Trading
Eaglecliff Recruitment
This is an exciting opportunity for an IT Operational Delivery Project Manager / IT Service Manager to join this global Energy company looking after DEX Sustainability, including Delivery, Operational Readiness, Stabilisation and Risk Reduction.
Description:
- DEX Sustainability Responsibilities
- Lead DEX Sustainability from design into delivery, implementation and value realisation
- Strong project delivery and operational management experience covering service performance, stability, incidents, risk and OPEX.
- Good infrastructure knowledge including resilience, environments, release management and change control
- Define and manage Non-Functional Requirements and measurable operational outcomes
- Drive operational readiness, service transition, deployment and support handover
- Identify delivery risks, root causes, process inefficiencies and systemic issues
- Communicate technical and operational issues clearly to leadership and stakeholders
- Lead cross-functional teams through delivery, testing, deployment and transition to BAU
Role Summary:
Delivery-focused Project Manager with strong operational and service management experience to lead DEX Sustainability through implementation, operational readiness, stabilisation and transition into business-as-usual support.
Mandatory Skills:
- PMP, PRINCE2, Agile or equivalent certification
- Strong Agile and Waterfall delivery experience
- Proven delivery of technology projects into production
- Operational readiness and service transition experience
- Cloud, SaaS and digital platform experience
- Governance, assurance and vendor management
- Planning, budgeting, dependency and risk management
- Executive stakeholder management and financial forecasting
- Strong communication and presentation skills
- Experience in digital, data and technology delivery
Preferred Skills:
- Degree or equivalent experience.
- 10+ years IT experience, including leadership of complex projects up to $5M.
- Sustainability, data, reporting or regulatory programme experience.
- Global and cross-functional delivery experience.
- Strong influencing, facilitation and stakeholder engagement skills.
- Outcome-focused and comfortable working in ambiguity.| Project Planning & Tracking, Project Management, Project Governance
Reference: WJ-766_22511629