IT & Software

IT Services Delivery Lead

InterSystems Corporation

Windsor · England · United Kingdom

InterSystems is seeking a Technical Services Manager to lead the frontline IT support team, ensuring SLA adherence and high-quality service. You will coordinate with Tier 2 and other IT leaders on new technologies, process improvements, and system implementations, while developing staff through structured growth plans.

The role emphasizes coaching, strategic thinking, and a customer-first mindset, with a focus on knowledge management and continuous service excellence.

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Reference: WJ-766_22730122

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