IT Support

Salary: $52,000 - 58,240 per year

• We prefer candidates with A+, Network+, Microsoft 365 certifications, or comparable third-party credentials.
• We value experience working in a Microsoft 365 or hybrid environment.
• We prefer familiarity with thin clients and virtual machines.
• Prior experience in an office setting is preferred.
• We require the ability to work on-site in our Orlando office.
• We may require availability after hours for testing or unscheduled system events.
• We require relocation to Orlando, FL 32801 before starting work.

• We respond to technical support requests in person, by phone, and through our ticketing system.
• We diagnose and resolve hardware, software, and user access issues.
• We install hardware and software as needed.
• We schedule and coordinate video and telephone conferences using tools such as Zoom, Teams, and Webex.
• We identify urgent issues and escalate them when necessary.
• We install, configure, deliver, tag, and remove computers, software, and peripheral equipment.
• We troubleshoot computers, printers, scanners, phones, smartphones, and other peripherals both remotely and onsite.

• Hardware
• Support
• Microsoft 365
• Network
• Office 365

More:

We offer a full-time, in-person role based in our Orlando office with a pay range of $25.00 to $28.00 per hour. Our benefits package includes 401(k), 401(k) matching, dental insurance, a flexible spending account, health insurance, a health savings account, life insurance, paid time off, and vision insurance. We use E-Verify and require relocation to Orlando before starting work.

last updated 43 week of 2026