IT Support Analyst (Contract) - Fast-Paced Helpdesk

Ampstek is looking for an IT Support Analyst based in Ulverston, UK. The role involves ensuring precise recording of customer interactions with the Service Desk and prompt resolution of inquiries. Candidates should be adept at using Remote Desktop tools to assist end users, as well as having the ability to diagnose and resolve software and hardware issues.

This contract position requires strong problem-solving skills and the ability to multi-task effectively under pressure.