IT Support Analyst: End-User Tech & ITSM

Gattaca is seeking an IT Analyst on a contract basis in the South West of England. The role provides hands-on IT support to end users, ensuring the effective deployment, configuration and maintenance of hardware, operating systems and productivity software across the business.

You will deploy, configure and support PCs, laptops, mobile devices, printers and other IT hardware, while following ITSM processes, incident management and SLAs to maintain secure, reliable IT operations.