IT & Software

IT Support Analyst II: Advanced Troubleshooting & Knowledge

SCIGON

London · England · United Kingdom

SCIGON is seeking an IT Support Analyst II (Level 2) to handle high-complexity issues, reduce escalations, and improve knowledge systems. You will work independently as a trusted escalation point, focusing on advanced troubleshooting, process improvement, and knowledge expansion.

The role includes contributing to device refresh initiatives and office technology rollouts. You will manage most requests with minimal supervision, following IT standards and participating in projects that enhance

#J-18808-Ljbffr

Reference: WJ-766_22013483

Apply now

Continue on the employer's official application - the same link they use for every candidate.

More jobs

This role is listed on GigBlows for discovery and search. Hiring decisions and applications are handled by the employer or their chosen application system.