IT Support Analyst - Windows & Office Helpdesk Pro

Irving Oil Ltd. is seeking an Associate IT Support Analyst to serve as the first contact for IT issues, delivering strong customer service while resolving issues and escalating complex needs to minimize downtime for employees.

The role requires hands-on support for Windows OS, Office 365, browsers, and ITSM ticketing, with a focus on timely, friendly, and effective solutions in a dynamic enterprise environment.