IT Support Engineer

Are you an experienced IT Support Specialist looking for your next challenge?

We’re currently recruiting for an IT Support Specialist to join a global organisation at the forefront of media technology, based in Bracknell.

This is a fantastic opportunity for someone who enjoys being hands-on, solving technical problems and getting involved in more than just the service desk.

What you'll be doing:

• Troubleshooting hardware, software and network issues
• Monitoring systems and security alerts
• Supporting patching, updates and backups
• Configuring and deploying hardware and software
• Maintaining IT assets and technical documentation
• Working with vendors and support partners
• Getting involved in IT infrastructure and technology projects
• Supporting users across a multi-site, international environment

What we're looking for:

• Previous experience in IT Support or Systems Administration
• Experience troubleshooting hardware, software and networking issues
• Strong problem-solving skills and a proactive mindset
• Excellent communication and customer service skills
• Someone who thrives in a busy, collaborative environment

You’ll be joining a global IT team supporting 800+ users across multiple countries and business units, giving you excellent exposure to a complex and varied technology environment.

If you're looking for a role where you can develop your technical skills, gain exposure to infrastructure projects and grow your career, this could be a great next step.