IT Support Engineer - 2nd Line Infra & Cloud (Manchester)

Adria Solutions Ltd. is seeking an IT Support Engineer in Manchester to join an established IT team supporting around 500 employees across a national branch network.

The role is hands-on, acting as the main escalation point for 1st Line while collaborating with a 2nd Line Technician on infrastructure issues and improvement projects. The candidate should combine strong technical ability with excellent customer service and take ownership of problems through to resolution.