IT Support Engineer - 2nd Line & Infrastructure

Adria Solutions Ltd is recruiting an IT Support Engineer for Manchester. You will be the main escalation point for 1st Line and collaborate with a 2nd Line Technician on infrastructure support, improvements and incidents across a national branch network.

You’ll diagnose and resolve complex issues in Microsoft 365, Entra ID, Intune and Windows environments, while managing Intune Autopilot and NinjaOne. Experience with VMware VDI, Palo Alto/Juniper, and Veeam is desirable.