IT Support Engineer (2nd/3rd Line) – Azure & Security

Smart Managed Solutions in London is seeking an experienced IT Support Engineer (2nd/3rd Line) to join our IT team. This hands-on role focuses on modern Microsoft technologies, ensuring the reliability and security of IT services across the business.

You will be the primary escalation point for complex issues, support onboarding/offboarding, and contribute to projects while maintaining service continuity. The role offers exposure to Azure, Intune, Defender, and cross‑team collaboration.