IT Support Engineer

In this role you will manage and improve endpoint devices, Google Workspace, SaaS apps, and workplace technology within a hands-on, automation-focused IT team. You’ll drive security and self-service solutions while developing Python and Bash tooling to streamline processes. The position is onsite in Cambridge, with a flexible 5-day schedule, offering a chance to own IT systems and shape how the team operates. You will work in a collaborative environment on meaningful automation and security challenges that scale with the business.

• Manage and improve endpoint devices across Linux, macOS and Windows fleets
• Administer Google Workspace and SaaS access management
• Develop tooling in Python and Bash to automate IT processes
• Implement automation, security, and self-service solutions
• Streamline IT operations and workflows in a hands-on engineering context
• Collaborate with cross-functional teams to own IT systems and drive improvements
• Maintain and optimize workplace technology
• Support and enhance onboarding/offboarding and SSO configurations

• 3+ years of experience managing a mixed Linux, macOS and Windows fleet
• Strong Linux skills (Debian/Red Hat-based distributions)
• Scripting with Python or Bash
• Experience administering Google Workspace including SSO and SaaS access management

• collaborative mindset
• ownership and accountability
• proactive problem solving
• Python
• Bash
• Linux system administration