IT & Software

IT Support Intern Ambika Technologies

Ambikatechs

Birmingham · England · United Kingdom

A fantastic opportunity to start a career in IT support. You’ll work alongside professionals, resolve technical issues, and build strong foundations in IT infrastructure.

Responsibilities

  • ✔️ Assisted in troubleshooting hardware and software issues
  • ✔️ Supported IT team in system upgrades
  • ✔️ Logged and tracked IT support tickets
  • ✔️ Helped configure desktops, laptops, and mobile devices
  • ✔️ Monitored system performance and reported issues
  • ✔️ Provided first-level IT support for employees
  • ✔️ Assisted in network configuration and monitoring
  • ✔️ Learned basics of cybersecurity best practices
  • ✔️ Supported in printer and peripheral device setups
  • ✔️ Documented technical fixes and resolutions
  • ✔️ Collaborated in server maintenance tasks
  • ✔️ Provided support in software installations
  • ✔️ Helped in backup and recovery tasks
  • ✔️ Assisted in onboarding new employees with IT setup
  • ✔️ Attended training on ITIL frameworks

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Reference: WJ-766_22007398

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