IT & Software

IT Support Intern Devi Technologies

Devitechs

Birmingham · England · United Kingdom

Join our IT Support Team as an intern and gain valuable exposure in troubleshooting, user support, and IT operations.

Responsibilities

  • ✔️ Assisted in handling IT support tickets.
  • ✔️ Supported in troubleshooting hardware/software issues.
  • ✔️ Helped with installation and configuration of systems.
  • ✔️ Assisted in user account management.
  • ✔️ Documented IT issues and resolutions.
  • ✔️ Conducted routine system health checks.
  • ✔️ Assisted in patch updates and antivirus installation.
  • ✔️ Supported teams in setting up meetings and remote access.
  • ✔️ Helped with data backup processes.
  • ✔️ Provided basic training support to end users.
  • ✔️ Researched IT support tools for efficiency.
  • ✔️ Assisted in IT inventory management.
  • ✔️ Supported migration activities for system upgrades.
  • ✔️ Collaborated in IT policy documentation.
  • ✔️ Reported IT support statistics to the team lead.

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Reference: WJ-766_21917440

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