IT & Software

IT Support Lead (Fully Remote)

Parity LLC

Workfromhome · Nationwide · United States

  • Lead IT support for a remote-first, global blockchain company.
  • Manage one End User Support Engineer and act as escalation point.

Responsibilities:

  • Mentor team, drive AI automation, improve ticket workflows.
  • Own IT procurement and vendor relationships.
  • Ensure reliable IT systems and collaborate with SRE and Security.
  • Retreats, work laptop, and growth in Web3 ecosystem.
Parity

Parity builds core blockchain infrastructure, including Polkadot and Kusama, to enable a more secure and decentralized web. Our remote-first, global team develops open-source software, with a culture of autonomy, collaboration, and continuous learning.

#J-18808-Ljbffr

Reference: WJ-2926_4744294

Apply now

Continue on the employer's official application - the same link they use for every candidate.

More jobs

This role is listed on GigBlows for discovery and search. Hiring decisions and applications are handled by the employer or their chosen application system.