IT Support Leader: Service Delivery & Cyber Resilience

Barking & Dagenham Council is seeking an experienced IT Support Manager to lead the delivery of essential technology services for staff, residents and partners. You will manage a large, busy IT support function and translate IT strategy into reliable, secure and customer-focused BAU operations.

You will drive service improvements, oversee incident response, cyber resilience and disaster recovery, and develop teams to deliver high-quality outcomes.