IT Support & Operations Specialist

East West Railway Company in Milton Keynes is seeking an IT Support Executive to join the Technology team within the Digital, Data and Technology (DDaT) function. You will install, configure and support IT hardware, software and cloud services, providing remote and face-to-face assistance to users and maintaining a high-standard service desk.

The role emphasizes upskilling, collaboration with third-party vendors, and adherence to ITSM practices to ensure changes are validated and approved, with