IT Support Specialist Guelph

Support Connect Tech employees in Guelph with Microsoft 365, hardware troubleshooting, networking, and hands-on technology service across departments.

This broad IT Support Specialist position serves office, engineering, and electronics manufacturing environments. You will troubleshoot daily issues while supporting systems, business applications, servers, and manufacturing technology. The work includes user assistance, administration, maintenance, and technical improvement.

Key Responsibilities:

• Provide first-line technical support across office, engineering, and manufacturing departments
• Diagnose hardware, software, operating system, connectivity, and peripheral issues
• Administer Microsoft 365 accounts, licensing, email, groups, and permissions
• Install and maintain desktops, laptops, printers, scanners, and equipment
• Develop and maintain internal applications, databases, scripts, and business tools

Requirements:

• Post-secondary IT education or equivalent practical experience
• Hands-on Windows computer, hardware, software, and peripheral troubleshooting experience
• Practical understanding of network connectivity and troubleshooting
• Familiarity with Microsoft 365 applications and services
• PHP programming and experience working with MySQL databases and queries

Bring clear communication, problem-solving, Microsoft 365, and infrastructure skills to Connect Tech’s varied technology environment.