IT Support Team Lead - Data-Driven & People-Focused

NBCUniversal is seeking an IT Team Leader to oversee the daily IT support operations and mentor a high‑performing team. The role emphasizes proactive issue resolution, workload prioritization, and dashboards that track KPIs and service levels.

The candidate should bring a strong technical background, customer focus, and ability to collaborate with Production and Content teams while aligning with NBCUniversal values. UK eligibility is required.