IT Support Technician Apprentice

A well established pharmaceutical company has need for someone passionate about technology and seeking a career within the industry.

As an IT Support Apprentice, you will be working alongside a team of IT Support team to assist their users with their IT needs, both remotely and on-site. This is an excellent opportunity to launch a rewarding career in IT.

KEY DUTIES –

• Responding to customer calls to understand and address IT issues
• Troubleshooting tech problems and providing support, both in person and over the phone
• Developing the ability to resolve system and network issues
• Setting up new user accounts, managing password resets, testing applications, and generating reports
• Building and setting up hardware such as computers, laptops, and phone systems
• Installing and configuring computer operating systems

CANDIDATE REQUIREMENTS

• Independent skills
• Team work skills
• Organisational skills
• Good written and oral communication skills
• Self-Motivated
• Passionate about IT and technology