IT Support Technician | Deskside & Field Support

Modern Niagara in Ottawa, Ontario, seeks an IT Support Specialist to provide reliable Tier 1 tech support for end-user devices, applications, and systems. You will perform hands-on desktop and deskside support, install software and hardware, and resolve issues to keep staff productive and secure.

The role requires 1-2 years in IT support, strong communication, and experience with ITSM tools; travel to Edmonton as needed and collaboration across national teams.