IT Workplace Technology Engineer

In this role you will deliver high-quality onsite IT support for end-user devices, systems and services from Subsea7’s Sutton office. You will be the primary IT contact for the Executive Committee and Senior Leadership Team, partnering with cross-functional teams to ensure technology is reliable and user-friendly. You’ll lead proactive preparations for meetings and events, and guide third-party engineers during onsite operations. This position blends hands-on technical work with stakeholder-facing responsibilities in a fast-paced business IT environment.

• Deskside support for end-user devices (PCs, laptops, mobile, printers, scanners, AV) including deployment, repair and troubleshooting
• Install, configure and maintain hardware/software aligned with IT standards and security
• Manage device builds, configuration, deployment and asset tracking
• Diagnose Windows OS, application and network issues with limited supervision
• Coordinate device moves, changes, and spare parts inventory with suppliers
• Serve as senior onsite escalation point for technical issues
• Support incident, request, asset and change management processes
• Identify opportunities to improve operational processes and support efficiency
• Prepare and test meeting room and conferencing technologies in advance of events
• Provide onsite support for large meetings and leadership presentations ensuring AV/conferencing operate smoothly
• Assist in ensuring technology readiness for key meetings or events
• Guide and collaborate with third-party IT engineers on onsite operations
• Maintain accurate documentation and asset inventories
• Be adaptable to out-of-hours support and potential global travel

• Vocational or technical IT qualification or equivalent professional experience
• Extensive hands-on IT/desk-side support experience
• Strong experience with Windows OS, applications and end-user hardware across macOS and Android
• Experience with meeting room/conferencing tech including MS Teams Rooms and working with AV partners
• Ability to troubleshoot non-routine issues independently
• Strong interpersonal and communication skills
• Ownership-driven approach to onsite IT support
• Proactive stance to anticipate needs and prepare environments for meetings

• ownership of onsite environment
• proactive problem solving
• strong communication
• Windows operating systems
• end-user hardware (PCs, laptops, mobile devices)
• meeting room/conferencing technologies