ITSM Helpdesk Specialist - Incident Resolver & IT Optimizer

Tesco Mobile is seeking an ITSM Skilled colleague in Manchester to support our IT Helpdesk team. Your responsibilities will include technical support, logging incidents, and collaborating with various teams to enhance service quality. The position offers hybrid working options and requires a solid understanding of ITIL processes.

The ideal candidate will have 1-3 years of experience in IT support, strong troubleshooting skills, and a collaborative mindset. Join us at Tesco Mobile and make a meaningful impact.