ITSM Practice Coordinator: Drive Incidents & Changes

DVLA is looking for an ITSM Practice Co-ordinator to support the delivery of IT Service Management across critical digital services. You will help co-ordinate incidents, changes, service transitions, configuration data, performance monitoring and reporting with technical teams and stakeholders.

You should show initiative, strong communication, and a proactive approach to prioritising tasks. A keen interest in continual improvement is essential; ITIL 5 foundation certification is preferred or you