Java Developer
NTT DATA
As a Technical Support Engineer, you will provide 3rd-line support for Live Clearing & Settlement applications, ensuring稳定 on-call coverage and smooth deployment of releases. You will collaborate with development to integrate updates into live environments and lead major incident recovery and post-incident reviews. You’ll work across internal and external teams to diagnose issues, implement workarounds or fixes, and maintain SLA-driven service levels in high-availability settings. This role offers hands-on technical challenges in a global payments context and opportunities to shape operational maturity.
Responsibilities- Provide 3rd Line Technical Support to internal and external parties
- Interface closely with development to ensure bi-directional knowledge flow
- Follow internal and external support procedures
- Recover service via workaround or root-cause fix within SLA
- Lead Major Incident recovery and post-incident reviews
- Troubleshoot application issues with customers, development and test teams
- Support implementation and deployment of new releases into live environments
- Excellent core Java 1.8, Spring, Sprng boot, Quartz, RabbitMQ, IBM MQ, Functional programming (Erlang)
- Oracle and DB2 databases
- Websphere and Tomcat servers
- Strong Oracle SQL and PL/SQL
- XML, XSL, XSLT
- Experience in large, high-availability, high-volume applications
- Ability to work independently or in a team to meet SLAs
- Excellent communication and interpersonal skills
- Proficiency with Java-related technologies on Tomcat
- REST, AMQP, JMS knowledge
- Understanding of failover and disaster recovery
- Proven software development experience
- Excellent communication and interpersonal skills
- Teamwork and collaboration
- Problem-solving orientation
- Tomcat
- Websphere
- IBM MQ
Reference: WJ-747_30166303