Jira Administrator & Automation Developer

Toronto, ON

Full Time

Key Requirements

• Strong hands-on experience in Jira Administration, including project configuration, workflows, custom fields, screens, permissions, and dashboards.
• Expertise in Jira Automation for building and maintaining automated intake, approval, routing, notification, and escalation processes.
• In-depth knowledge of Jira Workflows, Customizations, Request Types, and Forms to support complex business and operational requirements.
• Experience integrating Jira with external systems through HTTP calls, REST APIs, Webhooks, and automation rules.
• Basic scripting knowledge in Python and/or Java scripting to develop custom automations, integrations, and workflow enhancements.
• Strong analytical and problem-solving skills with the ability to translate business requirements into scalable, efficient Jira intake and process automation solutions.
• Preferred: Experience with Jira Service Management (JSM), ScriptRunner, Agile/Scrum environments, and enterprise workflow automation initiatives."