Jira Transformation Lead — ITSM Automation & Excellence
Pharmacy2U | Certified B Corp
Pharmacy2U is seeking a Jira Transformation Lead for a hybrid role in Leeds. The position is a full-time contract to April 2027 with core hours 09:30–16:00 and 2–3 days in the Thorpe Park office.
The role drives the evolution of Jira Service Management, delivering platform ownership, service improvement and technical leadership to optimise Jira for the business. You will partner with stakeholders to define requirements, design scalable Jira solutions, and ensure governance, testing and
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