IT & Software

Junior Application Support

Quant Capital

London · Greater London · United Kingdom

Overview

As a Junior Application Support Engineer in a fintech-focused firm serving blue-chip clients, you will help resolve client issues, manage communications, and support pre-sales and training. You’ll work closely with support and client-management leadership, with rapid opportunities to evolve into product management or platform ownership. You’ll contribute to testing, QA, and data-driven issue resolution on financial software, while building a client-centric career in a collaborative environment.

Responsibilities
  • Support clients and manage support emails
  • Provide training and pre-sales support
  • Manage client relationships and accounts
  • Investigate and resolve queries (data analysis, application issues, database-related)
  • Test new software functionality and assist QA processes
  • Assist with account management and service delivery
Key requirements
  • Experience in Application Support
  • Degree with a technology or science focus
  • Excel
  • SQL
  • Interest and skills in data manipulation
  • Excellent written and spoken communication skills
  • client-facing
  • ambitious
  • good communication
  • Excel
  • SQL
  • VBA

Reference: WJ-747_30175171

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