Junior Application Support
Quant Capital
Overview
As a Junior Application Support Engineer in a fintech-focused firm serving blue-chip clients, you will help resolve client issues, manage communications, and support pre-sales and training. You’ll work closely with support and client-management leadership, with rapid opportunities to evolve into product management or platform ownership. You’ll contribute to testing, QA, and data-driven issue resolution on financial software, while building a client-centric career in a collaborative environment.
Responsibilities- Support clients and manage support emails
- Provide training and pre-sales support
- Manage client relationships and accounts
- Investigate and resolve queries (data analysis, application issues, database-related)
- Test new software functionality and assist QA processes
- Assist with account management and service delivery
- Experience in Application Support
- Degree with a technology or science focus
- Excel
- SQL
- Interest and skills in data manipulation
- Excellent written and spoken communication skills
- client-facing
- ambitious
- good communication
- Excel
- SQL
- VBA
Reference: WJ-747_31168850