Junior Application Support Engineer Trading
Quant Capital
Overview
In this role you support a leading Execution Management System for buy and sell-side clients, helping ensure smooth order entry, risk management and connectivity. You will work closely with sales and engineering to resolve issues and deploy product configurations for new customers. The position sits in a fast-paced, entrepreneurial support team focused on excellence. You’ll contribute to documenting policies, analyzing trade histories and driving customer success in a global trading environment.
Pay / Benefits- excellent salary and benefits package
- ongoing training
- structured career path
- Respond to client support requests promptly
- Support customers on order entry, risk management and exchange connectivity
- Analyze complex order and trade histories
- Document and track case histories and actions taken
- Identify solutions for issues under investigation
- Improve documentation of support policies and procedures
- Coordinate deployment and configuration for new customers
- Manage distribution and installation of software enhancements
- STEM Degree
- Some experience of application support in financial technology
- Experience in finance
- Understanding of the trade lifecycle
- SQL
- customer-focused communication
- strong collaboration with cross-functional teams
- problem-solving and analytical thinking
- SQL
- Linux
- Scripting
Reference: WJ-747_30140345