Junior IT Engineer

We are supporting a Bath based telecomunciations business who are looking to onboard a Junior IT Engineer to provide support to users.

With a sterling reputation, diverse practice areas, and a commitment to innovation, they offer a unique platform for your career growth.

The Role:

• Provide phone, email, and remote support to IT system users across multiple international locations
• Ensure timely resolution of incidents, aiming for first-time fixes and escalating when necessary
• Develop IT solutions that meet business needs and user requirements
• Supporting senior engineers with field work

The Candidate:

• Experience in technical support within a Microsoft environment
• Ticketing/request management
• Experience supporting remote access and flexible working solutions
• Full UK drivers licence

The Package:

• career progression opportunities
• Free parking
• Social events