Junior Middleware Support Specialist

Apply IBM WebSphere, incident management, and application server skills as a Junior Middleware Specialist supporting shared hosting operations. This position focuses on operational support.

The Junior Middleware Specialist supports hosting client applications within the Shared Utility Service environment. Responsibilities span middleware planning, technical analysis, deployment, testing, implementation, maintenance, upgrades, and daily support. The position supports more than 200 Java applications while coordinating incident, service request, change, and event activities.

Key Responsibilities:

• Plan, design, deploy, test, and maintain middleware products
• Review, triage, assign, and monitor incident tickets
• Fulfill password, account, and tool-access service requests
• Assess and implement change requests for hosted applications
• Produce ticket status, volume, performance, and trend reports

Requirements:

• Two-plus years supporting IBM WebSphere, Liberty, or NDM
• Two-plus years supporting Oracle Solaris or Red Hat Enterprise Linux
• Experience with ITIL incident management and service management tools
• Experience with deployment automation, monitoring, Kubernetes, Ansible, or Jenkins
• Strong communication, analytical, problem-solving, and documentation skills

Use WebSphere, automation, monitoring, and ITIL expertise to support middleware operations across the Shared Utility Service environment.