Junior Pension Administrator

Your Role

Here’s what you will be doing:

• Process routine pension administration transactions, including enrolments, terminations, retirements, beneficiary updates, and transfers.
• Maintain accurate member records within pension administration systems.
• Prepare member correspondence, pension statements, forms, and benefit calculations under supervision.
• Respond to member, employer, and union inquiries by telephone and email professionally and timely.
• Support pension payroll administration and related processing as required.
• Assist with regulatory filings, audits, and compliance activities.
• Organize and maintain electronic and physical plan records.
• Ensure compliance with pension legislation, plan provisions, administrative policies, and service standards.

About You

The company is looking for:

• Post-secondary education in Business Administration, Human Resources, Finance, Mathematics, or a related field.
• Previous office or administrative experience is an asset.
• Experience in pension or benefits administration is an asset but not required.
• Working knowledge of Microsoft Office, particularly Excel.
• Strong analytical and problem-solving skills.
• Excellent attention to detail, accuracy, and organizational skills.
• Strong customer focus.
• Effective written and verbal communication skills.
• Ability to prioritize work and manage multiple deadlines.
• Commitment to providing exceptional customer service.
• Ability to work independently and collaboratively within a team.

All-star candidates will have:

• Exposure to defined benefit and/or defined contribution pension plans.
• Familiarity with pension administration systems.
• Knowledge of Canadian pension legislation is an asset.

Compensation & Benefits

• Base salary between $53,000 - $60,000 annually.
• Competitive compensation package.
• Extended health care and dental benefits.
• Retirement savings plan with company contributions.
• Health & Wellness offerings.
• Mental health programs and support for employees and their families.
• Assistance for completion of industry designations.

Career Progression

• This position provides foundational experience to progress to roles such as Pension Administrator, Senior Pension Administrator, and Pension Analyst.