Junior Quant Application Support Engineer Fintech SQL
Quant Capital
Overview
In this role you will provide technical support for implementations across the fund market and grow into a Quant position within a year. You’ll build domain knowledge of wealth management and the company’s solution while maintaining high-quality client service. You will collaborate with client stakeholders and cross-functional teams to deliver timely incident resolution and service improvements. This is a hands-on, client-facing role with a clear path to more senior responsibilities and exposure to IP-sensitive funds.
Responsibilities- Own incidents, requests, and problems and ensure timely client contact
- Record detailed progress updates against each service request
- Investigate issues and document findings
- Analyze existing product functionalities and translate technical issues into clear terms
- Escalate to senior client services or development teams as needed
- Proactively suggest improvements to client service processes
- Understand industry segments and client business processes related to product use
- Maintain regular communication with management
- 2:1 Degree in Comp Sci, IT or Maths
- Maths A Level
- 3rd Line App Support Experience
- SQL
- strong communicator
- self-starter
- ownership
- SQL
- XML
- Excel
Reference: WJ-747_31179767