Knowledge Base Editor

Role: IT Knowledge Editor/Documentation Specialist

Contract: Short term

Location: London (Onsite)

Start Date: ASAP

We are partnering with an global tech organisation seeking an experienced IT Knowledge Editor / Documentation Specialist to play a critical role in improving and maintaining the organisation's internal IT knowledge base. You will have strong experience in knowledge management, technical documentation, and working closely with both operational and business stakeholders.

This position sits within the IT support function, acting as the key link between technical teams, operational support teams, and business stakeholders. The successful candidate will be responsible for auditing existing documentation, capturing and documenting knowledge, and ensuring the knowledge base remains accurate, relevant, and aligned to operational requirements.

Key Skills:

• Knowledge Base Management
• Technical Documentation
• Knowledge Capture & Transfer
• IT Support / Service Desk Environment
• Stakeholder Engagement
• Content Review & Audit
• Documentation Governance
• Process Documentation