IT & Software

L2 End-User Desktop Support Lead

BMO U.S

Toronto · Ontario · Canada

BMO Financial Group is seeking a L2 Desktop Team Lead in Toronto to provide Level 2 end user support and serve as the technical lead for the Desktop Support team in a 24x7 environment.

You will mentor staff, manage incidents, and collaborate with infrastructure, security, and business teams. The role requires strong Windows 10/11, Microsoft 365, and banking peripheral knowledge, with a focus on service excellence.

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Reference: WJ-4703_8911871

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