Laboratory Software System Administrator

In this role you ensure the laboratory and operational systems that manage geotechnical testing data, sample tracking, and workflows are secure, reliable, and fit for purpose. You collaborate with laboratory teams, engineers, and stakeholders to optimise systems and improve data quality, enabling high-quality Geo-data for offshore wind, energy, and infrastructure projects. You will drive continuous improvement in lab processes and act as a subject-matter expert in a business-critical environment. This is a hands-on, cross-functional role with a clear impact on project delivery and lab efficiency.

• Competitive salary
• Contributory pension scheme
• Private medical insurance
• Health cash plan
• Group life assurance
• Employee referral bonus

• Administer laboratory and operational systems to ensure security, reliability, and availability
• Manage user access, permissions, and system configurations
• Maintain governance, change-control, and records for compliance (info-security, data-protection, quality)
• Investigate and resolve system issues with lab teams, engineers, software providers, and IT colleagues
• Support upgrades, enhancements, testing, and user acceptance activities
• Configure workflows, forms, reports, and system settings to meet requirements
• Monitor data quality and system performance; identify efficiency improvements
• Support data migration, cleansing, and validation with proper data controls
• Create and maintain system documentation, training materials, and support guides
• Deliver user training and ongoing support to laboratory and business users
• Collaborate with stakeholders to translate operational challenges into improvements
• Work at the Wallingford laboratory on-site
• Support the full software development lifecycle including testing and controlled releases

• Degree in computer science or related discipline, or equivalent systems-administration experience
• Experience administering or supporting business-critical applications, enterprise systems or laboratory management systems
• Strong troubleshooting and analytical skills for complex issues
• Experience managing user accounts, permissions and access controls
• Confidence with data, reporting tools, system configurations and testing
• Experience supporting software-development lifecycle, including configuration, testing, and UAT
• Strong attention to detail focused on data integrity and quality
• Ability to build relationships with technical and non-technical stakeholders
• Excellent communication and customer-focused user support
• Experience with laboratory information management systems or similar platforms advantageous
• Knowledge of ISO 17025 or similar quality-controlled lab environments and SaaS platforms/ integrations beneficial
• Proactive mindset and passion for continuous improvement and prioritisation skills

• communication
• customer-focused
• relationship-building
• Laboratory information management systems (LIMS)
• SaaS platforms
• data quality and validation