IT & Software

Lead Access Operations at FronteraCare

FronteraCare

Quinte Shores · Ontario · Canada

FronteraCare seeks a dynamic Head of Access Operations in New Mexico to elevate autism care for families. Innovate referral processes and enhance service delivery in this hands-on role.

In this pivotal leadership position, you will oversee the entire referral-to-care journey, focusing on intake, scheduling, and care coordination. Your expertise will help optimize operations supported by Community Health Workers while maintaining a premier experience for families. With a strong background in multi-market operations, you’ll help define and implement scalable solutions that improve care access and effectiveness.

Key Responsibilities: • Direct day-to-day performance of intake, matching, and scheduling • Set operating expectations for service quality and documentation • Identify and resolve bottlenecks in workflows • Develop operational plans for new market expansions • Provide leadership and develop team members in access operations

Requirements: • 10+ years in access operations or related healthcare roles • Experience managing operations across multiple states • Knowledge of payer requirements and authorization processes • Proven track record of developing effective operating models • Strong people leadership skills in complex environments

Transform access to autism care in New Mexico by leading innovative operations at FronteraCare. #J-18808-Ljbffr

Reference: WJ-3875_14081630

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