IT & Software

Lead AI Experience Engineer - Remote

Live Nation, Inc

Remote · Nationwide · United Kingdom

Ticketmaster is seeking a Lead AI Experience Engineer to steer the design and evolution of agentic AI services within the TM1 Client & Fan Support Engineering team. You will define how AI agents understand client needs, maintain context, and safely complete tasks, while establishing patterns and quality standards.

The role requires deep experience in conversational AI, LLMs, NLU, and orchestration, with collaboration across product, data science, security and operations to deliver reliable,

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Reference: WJ-766_22802314

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