IT & Software

Lead Business Analyst

Anson Mccade

London · England · United Kingdom

Lead Business Analyst £400 to 450 GBP Hybrid WORKING Location:

Manchester, North West - United Kingdom

Type:

Permanent

Lead Business Analyst Manchester | 2 days per week on-site

£450 per day | Inside IR35

ASAP start

We are looking for an experienced

Lead Business Analyst

to join a major transformation programme within a large telecommunications organisation.

This is a senior role working across

Sales & Fulfilment , helping to shape customer journeys, business capabilities and the processes required to support a more scalable and consistent customer experience.

The Role You will work across business, product and technology teams to understand complex requirements, shape solutions and drive change across a large-scale transformation programme.

Key responsibilities will include:

Mapping and improving

end-to-end customer journeys

and business processes. Working across multiple products and capabilities to identify opportunities for standardisation and improvement. Supporting the development of scalable

sales and ordering capabilities . Working closely with senior stakeholders across Product, Technology, Operations and the wider business. Translating strategic objectives and complex business problems into clear requirements and actionable outcomes. Defining

epics, features, user stories and acceptance criteria

within an Agile environment. Facilitating workshops and bringing together stakeholders from multiple business and technical areas. Developing reusable approaches, frameworks and best practices for business analysis. Providing leadership and guidance to other Business Analysts where required. About You We're looking for someone with:

Significant experience working as a

Senior / Lead Business Analyst

within a large-scale transformation environment. Strong experience within

Telecommunications / Telco . Proven experience delivering complex business analysis across large transformation programmes. Strong understanding of

customer journeys, sales processes and fulfilment/order management . Experience working across multiple products, capabilities and business functions. Excellent senior stakeholder management and communication skills. The ability to operate comfortably in ambiguous and complex environments, bringing structure to strategic problems. Strong Agile experience, including

epics, features, user stories and requirements definition . Experience working closely with Product, Technology and Operations teams. Details Location:

Manchester - 2 days on-site per week

Rate:

£450 per day

IR35:

Inside IR35

Start:

ASAP

Duration:

Contract opportunity

Reference:

AMC-AQU-LBAN

Postcode:

Manchester (M1)

#adqu TPBN1_UKTJ

Reference: WJ-799_23254207

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